Wustl Servicenow (2024)

1. ServiceNow - Information Technology - WashU IT

WashU IT uses the ServiceNow platform for technology ticketing and IT asset management. Your IT interactions, including break support, fix support and requests ...
WashU IT uses the ServiceNow platform for technology ticketing and IT asset management. Your IT interactions, including break support, fix support and requests for services, are all logged and tracked in ServiceNow. ServiceNow Offers Many Benefits, Including: Resources

Workday Service Requests. Workday service request and support information can be found at the Workday website's Request Support page.
Learn about and find IT services at Washinigton University in St. Louis.

Below are process documents, quick guides, micro-learning videos and recorded training sessions for fulfillers and WashU IT service management processes.
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The Service Management Office (SMO) offers IT Service Management (ITSM) to users via direct help and the ServiceNow platform

Request IT Services. Search for an IT solution. Report an issue. View Status of your IT tickets. Logging in: Login with WUSTL Key. Enter your WUSTL Key ...

The ServiceNow Customer Service Management (CSM) Implementation project will provide an enterprise-level service management tool that serves Washington ...
Overview The ServiceNow Customer Service Management (CSM) Implementation project will provide an enterprise-level service management tool that serves Washington University in St. Louis’ (WashU) human resources (HR), finance (FIN), and Workday Student teams. The current solution requires HR teams to work in two different instances of ServiceNow, hindering efficiency and increasing the risk of poor […]

At WashU, we're connecting learners, thinkers, leaders and doers who inspire each other to ask big questions and find real solutions – together.
At WashU, we’re connecting learners, thinkers, leaders and doers who inspire each other to ask big questions and find real solutions — together.
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Jan 9, 2024 · Key Skills Acquired: ServiceNow Platform Fundamentals Workflow and Automation IT Service Management (ITSM) Incident, Problem, and Change ...
We understand the vital role that high-efficiency platforms and user-friendly interfaces play in IT daily workflows and our level of excellence in supporting…

Danforth Campus request process. Please submit your request for a domain name or email address (shared mailbox) directly to WashU IT via ServiceNow. If you have ...
Members of the WashU community who would like a custom subdomain or email address should review the guidelines then fill out the request form.

The ServiceNow dashboards are a new resource to assist managers on the Medical and Danforth campuses in keeping track of the status of IT-related requests their ...
What are the ServiceNow Dashboards? The ServiceNow dashboards are a new resource to assist managers on the Medical and Danforth campuses in keeping track of the status of IT-related requests their teams submit to the portal. When accessing the dashboards, managers can see: This streamlined way of viewing and managing IT requests on ServiceNow will […]

Oct 12, 2023 · He goes above and beyond in proposing improvements to our processes and using new features of the ServiceNow.” These are the words of Moreena ...
In every organization, there are standout individuals who distinguish themselves through their unwavering commitment and dedication. Troy Weatherburn, WashU IT… | 25 comments on LinkedIn

Aug 19, 2024 · Stay informed about the project through the ServiceNow CSM website. Washington University Information Technology. St. Louis, MO.
WashU launched a new self-service portal on July 29 to submit service requests for your IT, Central HR (Operations, Benefits, Leaves, and Employee Engagement), Central Financial Operations, and Workday issues and needs. The new portal is part of an upgrade and expansion of ServiceNow, the university’s current service management system. Here are some handy tips to […]